Privacy Policy

(UK GDPR & Data Protection Act 2018 Compliant)

Last updated: August, 2025

1. About Us

This Privacy Policy explains how [Your Business Name] (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website [website URL] or purchase our products.
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

Our contact details:

    Email: hello@cleverfoods.uk

    Address: 28, Carrock Road, Bromborough, CH62 3RA

 

2. What Information We Collect

We may collect:

Identity & Contact Data – name, address, email address, phone number.

Order & Transaction Data – details of products purchased, payment information (processed securely by third-party payment providers), and delivery details.

Technical Data – IP address, browser type, operating system, and website usage data (via cookies).

Marketing Preferences – your choices about receiving marketing from us.

 

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders.

Communicate with you about your purchase.

Improve our website and customer service.

Send you marketing communications (only if you have opted in).

Comply with legal obligations.

 

4. Sharing Your Information

We may share your data with:

Delivery and courier companies.

Payment service providers.

IT, hosting, and website support providers.

Regulatory authorities if required by law.

We do not sell your data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Object to or restrict processing.

Withdraw consent at any time (for marketing).

Lodge a complaint with the Information Commissioner’s Office (ICO).

 

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.
You can control cookie settings through your browser preferences.
See our Cookie Policy for more details.
8. Security

We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.